Techzine TV podcast
In the Techzine TV podcast we analyze B2B IT solutions, strategies, and trends. IT companies are happy to invite us to talk about what they are working on and what they are going to bring to market. We visit them all around the world, and in some cases, they visit us in our office.
We have a good understanding of how technologies work, or how they should work. We also hear a lot from the market about what companies need or where things go wrong. This gives us the ability to have really in-depth conversations on technology, strategies, and products, but we always try to keep it practical and easy to understand.
We explain innovations, interpret new IT concepts, and use practical examples to make complex technology understandable for everyone. Where necessary, we bring in experts to clarify matters further. The goal is to help IT professionals, decision makers, and other listeners better understand IT developments, but also to help them in their search for new solutions for their business and not get stuck on buzzwords and one-liners.
The Techzine TV podcast is an evolution of the previous Techzine Talks on Tour series. We still bring a lot of conversations and interviews from events to this series. We record so many video interviews nowadays, so we can select the best ones for this podcast series.
The topics still vary greatly, as Coen and Sander attend a total of 50 to 60 events each year, ranging from open-source events like KubeCon to events hosted by Cisco, IBM, Salesforce and ServiceNow, to name only a few. With a lot of experience in many walks of IT life, Coen and Sander always manage to produce an engaging, in-depth discussion on general trends, but also on technology itself.
So follow the Techzine TV podcast and stay in the know. We might just tell you a thing or two you didn't know yet, but which might be very important for your next project or for your organization in general. Stay tuned and follow Techzine TV.
Techzine TV podcast
AI Canvas gives troubleshooting a much-needed agentic push
Together with DJ Sampath, SVP of AI Software and Platforms at Cisco, we take a deep dive in the evolution from AIOps to Agentic Ops. The main focus of the discussion is on AI Canvas, Cisco's latest innovation for network troubleshooting. Unlike traditional chatbot-based AI tools, AI Canvas leverages a purpose-built deep network model trained on 30 years of human network engineering interactions, the company claims.
The conversation explores three core principles of agentic operations: bringing data across silos together, enabling multiplayer collaboration, and using purpose-built models for specific domains. Sampath details how AI Canvas aims to transform IT troubleshooting from a reactive, dashboard-heavy process into an intelligent, agent-driven experience that autonomously debugs and resolves network issues.
Key takeaways:
• Agentic Ops represents autonomous AI agents executing tasks end-to-end, not just chatbot interactions
• AI Canvas uses a deep network model trained on real human network engineering data, not just synthetic data
• Three pillars: unified data silos, multiplayer workflows, and purpose-built models
• AI Canvas creates dynamic, generative UI widgets that it populates based on troubleshooting context
• Starting with Meraki and Thousand Eyes integration, expanding to Cisco Cloud Control
• Future expansion to include third-party vendors through MCP servers
Chapters:
0:13 - Introduction
0:25 - Understanding AI Canvas
1:43 - From AIOps to Agentic Ops
6:43 - Three core principles of Agentic Ops
8:11 - Deep Network Model explained
9:24 - AI Canvas in action
13:07 - Automation and workflows
16:23 - Prerequisites and getting started